This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information and how you can access this information. Please review it carefully.
Privacy Policy
The Lindsay Munden Aesthetic Beauty Lounge (“we” or “us”) is committed to protecting your privacy and ensuring the security of your personal health information. We are required by law to maintain the privacy of your protected health information, provide you with this notice of privacy practices, and follow the terms of the privacy policy within this notice. By accessing or using our services, you consent to the practices described in this Privacy Policy. This notice applies to all records of your care generated and maintained by Lindsay Munden Aesthetic Beauty Lounge.
Information We Collect
We may collect personal information, such as your name, email, phone number, medical history, and other details necessary for providing our services. This information is collected when you voluntarily submit it through our website and/or over the phone to make an appointment, during consultations, or when you engage with our services.
How We Use Your Information
We use the collected information to:
Provide and personalize our services
Communicate with you, including appointment reminders and updates
Process payments and fulfill your requests
Ensure the safety and security of our services
Comply with legal obligations
Treatment. Your health information may be used by staff members or disclosed to other health care professionals for the purpose of evaluating your health, diagnosing medical conditions and providing treatment. For example, results of laboratory tests and procedures will be available in your medical record to all health professionals who may provide treatment or who may be consulted by staff members in providing you healthcare. Our medical director/physician collaborator will frequently review a random sampling of our medical treatment records to ensure quality and evidence-based care in compliance with Indiana code.
Payment. Your health information may be used to seek payment from your health plan, health savings account, or from credit card or financing companies that you may use to pay for services. Information may be collected during the appointment process in order to facilitate a deposit fee or down payment for services. Your health plan may request and receive information on dates of service, the services provided, and the medical condition being treated.
Health Care Operations. Your health information may be used as necessary to support the day-to-day activities and management of the Lindsay Munden Aesthetic Beauty Lounge. For example, information on the services you received may be used to support budgeting and financial reporting, activities to evaluate and promote quality assessment and improvement, reviewing the competence or qualifications of healthcare providers, evaluating practitioner and provider performance, conducting training programs, accreditation, certification, licensing or credentialing activities.
Law Enforcement. Your health information may be disclosed to law enforcement agencies to support government audits and inspections, to facilitate law-enforcement investigations, and to comply with government mandated reporting.
Public Health Reporting. We may use or disclose your health information when we are required to do so by state or federal law, including the Department of Health and Human Services. For example we are required to report certain communicable diseases to the state’s public health department.
Abuse or Neglect. We may disclose your health information to appropriate authorities if we reasonably believe that you are a possible victim of abuse, neglect, or domestic violence or the possible victim of other crimes. We may disclose your health information to the extent necessary to avert a serious threat to your health or safety or the health or safety of others.
National Security. We may disclose to military authorities the health information of Armed Forces personnel under certain circumstances. We may disclose to authorized federal officials health information required for lawful intelligence, counterintelligence, and other national security activities. We may disclose to correctional institutions or law enforcement officials having lawful custody of protected health information of inmates or patients under certain circumstances.
Response to Organ and Tissue Donation Requests. We can share health information about you with organ procurement organizations.
Medical Examiner or Funeral Director. We can share health information with a coroner, medical examiner, or funeral director when an individual dies.
Workers’ Compensation, Law Enforcement, and Other Government Requests. We can use or share health information about you: for workers’ compensation claims, for law enforcement purposes or with a law enforcement official, with health oversight agencies for activities authorized by law, for special government functions such as military, national security and presidential protective services.
Respond to Lawsuits and Legal Actions. We can share health information about you in response to a court or administrative order or in response to a subpoena.
Other Uses and Disclosures Require Your Authorization. In addition to our use of your health information for treatment, payment, or healthcare operations, you may give us written authorization to use your health information or to disclose it to anyone for any purpose. Disclosure of your health information or its use for any purpose other than those listed above requires your specific written authorization. If you change your mind after authorizing a use or disclosure of your information you may submit a written revocation of the authorization at any time. However, your decision to revoke the authorization will not affect or undo any use or disclosure of information that occurred before you notified us of your decision to revoke your authorization. Unless you give us a written authorization, we cannot use or disclose your health information for any reason except those described in this notice.
Persons Involved in Care. We may use or disclose health information to notify, or assist in the notification of (including identifying or locating) a family member, your personal representative or another person responsible for your care, of your location, your general condition, or death. If you are present, then prior to use or disclosure of your health information, we will provide you with an opportunity to object to such uses or disclosures. In the event of your incapacity or emergency circumstances, we will disclose health information based on a determination using our professional judgment disclosing only health information that is directly relevant to the person’s involvement in your healthcare. We will also use our professional judgment and our experience with common practice to make reasonable inferences of your best interest in allowing a person to pick up filled prescriptions, medical supplies, x-rays, lab results or other similar forms of health information.
Appointment Reminders. We may use or disclose your health information to send you appointment reminders (such as voicemail messages, emails, text messages, or letters).
Information about Treatments. Your information may be used to send you information on the treatment and management of your medical condition, including pre- and post-care instructions and recommendations. We may also send you information describing other health-related products and services that we believe may interest you.
Promotions. Unless you request us not to, we will use your name, phone number, address and/or email address to inform you of promotional sales. If you do not want to participate in promotional emails or texts, please opt out of this option when creating a patient account with us and/or notify the staff at 219-286-7121 or lindsay@lindsaymunden.com
We do not share, sell, trade, or otherwise transfer your personally identifiable information to outside parties for marketing purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided that these parties agree to keep your information confidential and are HIPPA compliant.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. We use advanced encryption techniques and secure databases to protect your data from unauthorized access.
Your Rights
You have certain rights under the federal privacy standards. These include:
The right to request restrictions on the use and disclosure of your protected health information.
The right to receive confidential communications concerning your medical condition and treatment.
The right to inspect and copy your protected health information.
The right to amend or submit corrections to your protected health information.
The right to receive an accounting of how and to whom your protected health information has been disclosed.
The right to receive a printed copy of this notice.
As permitted by federal regulation, we require that requests to inspect or copy protected health information be submitted in writing. You may obtain a form to request access to your records and fees associated with this request by contacting us. We hold the right to charge you a reasonable cost-based fee for expenses related to producing copies of your health information records including paper and ink for copies made, mailing, packaging or postage, and staff time. If you request an alternate format, we will charge a cost-based fee for providing your health information in that format. Contact us for more information and a full explanation of our fee structure.
Photography
Your provider may recommend photography to compare and evaluate your treatment result with before-and-after images. These images will be kept confidential by the health care provider and only disclosed following collection of a photography consent form. We will not use your health information for marketing purposes without your written permission.
Changes to This Privacy Policy
We reserve the right to amend or modify our privacy policies and practices at any time. These changes in our policies and practices may be required by changes in federal and state laws and regulations. Upon request, we will provide you with the most recently revised notice on any office visit. The revised policies and practices will be applied to all protected health information we maintain. Changes and clarifications will take effect immediately upon posting on our website. We encourage you to check our website periodically to stay informed about our privacy practices.
Disclosure Accounting
You have the right to receive a list of instances in which we or our business associates disclosed your health information for purposes other than treatment, payment, healthcare operations and certain other activities, for the last six years, but not before December 2, 2016. If you request this accounting more than once in a 12-month period, we may charge you a reasonable, cost-based fee for responding to these additional requests.
Alternative Communication
You have the right to request that we communicate with you about your health information by alternative means or at alternative locations. You must make your request in writing and it must specify the alternative means or location, and provide satisfactory explanation how payments will be handled under the alternative means or location you request.
Amendment
You have the right to request that we amend your health information. Your request must be in writing and it must explain why the information should be amended. We may deny your request under certain circumstances.
Electronic Notice
If you receive this notice on our website or by electronic mail (e-mail), you are entitled to receive this notice in written form.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Lindsay Munden Aesthetic Beauty Lounge
951 Southpoint Circle, Suite B
Valparaiso, IN 46385
(219) 286-7121
lindsay@lindsaymunden.com
If you believe that your privacy rights have been violated, you should call the matter to our attention by sending a letter describing the cause of your concern. You will not be penalized or otherwise retaliated against for filing a complaint.
Effective Date
This notice has been updated and is effective 10/29/2024.
Thank you for trusting Lindsay Munden Aesthetic Beauty Lounge with your personal information.